Hotel Metropol & Spa Zermatt | Zermatt ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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About the Hotel

Matterstrasse 9, Zermatt, Switzerland, 3920

“Zermatt's amazing views are just steps away from the hotel!”view full review

Hotel Metropol & Spa Zermatt, a 4-star family hotel, features a beautiful spa area with a unique view of the Matterhorn and an extensive buffet with organic breakfast options. Guests can access a range of amenities including free Wi-Fi and wellness services.

Rooms & Amenities

The rooms at Hotel Metropol & Spa Zermatt offer amenities such as pillow menus, bathrobes, and complimentary Wi-Fi. Guests can choose from comfortable double or single rooms, some featuring balconies with views of the Matterhorn.

Dining Options

Dining at the hotel includes a rich buffet breakfast with an organic corner and delicious dinners served in the restaurant, offering mountain views. Half-board options are also available for guests.

Leisure & Activities

The wellness facilities include a sauna, steam grotto, and a swimming pool with a counter-current system. Outdoor activities such as winter hiking and snowshoeing are accessible within the stunning scenery of Zermatt.

Services & Transportation

Complimentary transfers from Zermatt Train Station are available for guests. Nearby transport options include bus services and funiculars, providing direct access to key attractions like Zermatt-Sunnegga Funicular and Matterhorn Express.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Single Room Riverside

Max:

2 persons

15 m²

Bed options:

1 Single bed

Coffee machine

Heating

room details

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Standard Double or Twin Room

Max:

2 persons

19 m²

Bed options:

2 Single beds

Coffee machine

Heating

room details

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Economy Twin Room

Max:

2 persons

18 m²

Bed options:

2 Single beds

Coffee machine

Heating

room details

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Price and Room Availability

Check availability and prices for your dates now!

Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Zermatt200 m

Airports

Sion (SIR) 76.9 km

Agno (LUG) 161.7 km

Train

Zermatt railway station400 m

Train100 m

Bus

Bus stop 11.7 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Relaxing Spa Retreat

“The spa facilities at Hotel Metropol & Spa Zermatt were a true highlight of my stay. I loved how clean and inviting everything was, especially the indoor swimming pool and hot tub with fine views of the Matterhorn. After a day of skiing, sinking into the warm water was the perfect way to unwind and relax.” view full review

Gourmet Dining Experience

“Dining at the hotel was really good! Every meal was freshly prepared with a strong emphasis on local produce and traditions. I was particularly impressed by the enormous portions and the variety on the menu. The atmosphere in the dining room was warm and charming, complemented by amazing views of the Matterhorn while enjoying my meals.” view full review

Comfortable and Inviting Room

“I stayed in a good-sized junior suite that was not only comfortable but well-designed. The large windows let in plenty of natural light, and the atmosphere was cozy with custom bathrobes and slippers provided. The attention to detail, such as the heated bathroom floors, added a luxurious touch, made my stay all the more enjoyable.” view full review

Really good Bathroom Amenities

“The bathroom in my room exceeded my expectations. It was bright and spacious with a great shower that offered powerful water pressure, making my morning routine good. I also appreciated the heated tiles, and the little extras, such as the complimentary toiletries. It was a thoughtful design that ensured comfort and functionality.” view full review

General

No smoking on site
Free Wi-Fi
Safe deposit box
No pets allowed
Luggage storage
Ski storage
Lift
Currency exchange
Key card access

Sports & Fitness

Fitness centre
Ski school
Hiking
Cycling
Tennis court
Golf course
Table tennis

Services

Free shuttle service
Room service
Housekeeping
Laundry
Shops/Commercial services
Shoe shine service

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Fax/Photocopying

Children

Cots
Children's play area

Spa & Leisure

Seasonal indoor pool
Heated swimming pool
Beach umbrellas
Sun loungers
Sun terrace
Garden area
Spa & wellness centre
Sauna
Turkish bath
Jacuzzi
Massage
Pool with view

Room features

Mini-bar
Sitting area
Terrace
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

Matterstrasse 9, Zermatt, Switzerland, 3920

Map view

Matterstrasse 9, Zermatt, Switzerland, 3920

City landmarks

Landmark

The Matterhorn

1.9 km

Landmark

Sunnegga

2.4 km

Church

Kapelle Winkelmatten "Zur Heiligen Familie"

1.9 km

Landmark

Gorner Gorge

1.8 km

Theme Park

Forest Fun-Park Zermatt

1.3 km

Ski Area

Wolli park for beginners Sunnegga

2.3 km

Church

Kapelle Blatten "Maria Rosenkranzkonigin"

1.6 km

Beach

Leisee

2.7 km

Garden

Ricola Herb Garden

2.1 km

Garden

Dossen Glacier Garden

3.2 km

Beach

Grunsee

3.3 km

Church

Kapelle Riffelberg "Bruder Klaus"

3.3 km

Ski Area

Gornergrat

5.0 km

Bridge

Hangebrucke

3.3 km

Landmark

Zmutt Glacier

3.1 km

Landmark

Zmutt

3.0 km

Nearby

Museum

Matterhorn Museum

360 m

Cemetery

Mountaineer's Cemetery

360 m

Church

St Peter's English Church

390 m

Bridge

Photopoint Kirchbrucke bridge

330 m

Church

Parish Church of St. Mauritius

250 m

Bahnhofstrasse

Walk of Climb

320 m

Hinterdorfstrasse 25

Hinterdorfstrasse

210 m

Stellisee 3920 Zermatt

Stellisee

400 m

Hohbalmen

470 m

Castor Mountain

470 m

Seilerwiesenstrasse 9

Obere Matten playground no. 1

250 m

Murmeli Brunnen

300 m

Triftbachstrasse 7

Bergfuhrerdenkmal

300 m

Denner Partner

450 m

Restaurants

Snowboat

90 m

Vispastrasse 20

Ristorante Vieux-Valais da Nico

230 m

Hofmattstrasse 16

Chalet da Giuseppe

90 m

Vispastrasse 26

Parnass Restaurant

170 m

Vispastrasse 4 Hotel Parnass

Fuchs Bistro and Bakery

150 m

Getwingstrasse 24 3920 Zermatt

Le Gourmand

240 m

Hofmattstrasse 7

L'Atelier Grandsire

170 m

Getwingstrasse 20

Cafe Serac

250 m

Hofmattstrasse 7

Harry's Ski Bar

130 m

Hinterdorfstrasse 53

Walliserkanne

410 m

32 Bahnhofstrasse

Reviews and Ratings

Reviews from guests about their experience.

Jim

United States, January 2025

9.0/10

This hotel is a true treasure, offering a warm, welcoming atmosphere with exceptional service that makes you feel like family. The views of the Matterhorn are simply breathtaking, and the dining experiences were nothing short of delightful. Although the rooms were slightly dated and could use some updates, the overall experience was so enjoyable that we are already planning our next visit.

Rooms

7.0

The rooms were spacious and comfortable, but some areas felt a bit dated, particularly the carpeting.

Service

10.0

The service was absolutely top-notch, with staff who went out of their way to make our stay special and catered to every need.

Location

10.0

The location was perfect for our ski trip, just a short walk to the lifts and surrounded by fantastic dining options.

Dining

9.0

The dining options were superb, featuring a variety of delicious meals that exceeded our expectations every night.

Facilities

9.0

The spa and wellness facilities were well maintained and provided a relaxing escape after a day of skiing.

Carl

United States, January 2025

9.4/10

Staying at the Metropol Hotel truly felt like being at home away from home. The staff's warm hospitality was evident throughout my stay, and the breathtaking views of the Matterhorn from the terrace made it all the more special. The dining experience was fantastic, especially the four-course dinner, though I think more breakfast variety could have improved that meal. The spa facilities were a perfect retreat after a long day of exploring, making this hotel an excellent choice for anyone looking for comfort and relaxation.

Rooms

9.0

The room I stayed in was spacious and cozy, with a lovely balcony facing the Matterhorn. It was bright and furnished comfortably for relaxing or enjoying meals.

Service

10.0

The service was undeniably exceptional, with staff treating guests like family. Their attentiveness and care made my stay even more enjoyable.

Location

10.0

The location was just a short walk from key attractions and offered stunning views, perfectly situated for both adventure and tranquility.

Dining

9.0

The dining experience was memorable, with a four-course meal that was both delicious and plentiful, all while overlooking the Matterhorn.

Facilities

9.0

The spa facilities, including the pool and sauna, were well-maintained and a wonderful way to unwind after exploring.

Willie

United States, November 2024

8.8/10

This hotel is a true gem in Zermatt, providing a warm environment with stunning views of the Matterhorn. The rooms are spacious and comfortable, perfect for a cozy mountain getaway. The staff truly go above and beyond to ensure a memorable stay. However, the dining options could be improved with a bit more variety, and while the spa facilities are nice, they could become crowded at times.

Rooms

9.0

The rooms were spacious and provided a cozy Swiss-mountain atmosphere, featuring a terrace with a stunning view of the Matterhorn.

Service

10.0

The service exceeded expectations; the staff was incredibly helpful, charming, and genuinely dedicated to making every guest feel special.

Location

9.0

The hotel's location is convenient, only a short walk from the train station and in the heart of Zermatt, close to the ski lifts.

Dining

8.0

The dining experience was delightful, especially breakfast, with a gorgeous view of the Matterhorn, though the dinner menu could benefit from more variety.

Facilities

8.0

The spa and pool facilities were lovely, but they tended to get crowded during peak times.

Jesse

United States, October 2024

9.2/10

Our stay at the Metropole Hotel and Spa was absolutely unforgettable! The hospitality we received was beyond exceptional, making us feel like part of a family. The views of the Matterhorn were truly breathtaking, especially while enjoying our meals. The dining experience was top-notch, although I wish there were more dinner options available. Still, the overall ambiance was warm and inviting, and we truly felt at home. We can't wait to return!

Rooms

9.0

The room was spacious and well laid out, providing us with a superb view of the Matterhorn. It felt cozy and had all the amenities we needed, including a boot warmer for our ski gear.

Service

10.0

The service provided by the staff was incredibly warm and welcoming. They were attentive to our needs and made us feel special throughout our stay.

Location

10.0

The hotel's location was fantastic as it was close to the town center, making it easy for us to explore the area after a long day of skiing.

Dining

8.0

Dining at the hotel was a delightful experience. The breakfast was delicious with a great variety, though I would have liked to see more options for dinner as well.

Facilities

9.0

The facilities were impressive, particularly the pool area and hot tub which were perfect for relaxation after a day of activities. Everything was well maintained.

Alan

United States, September 2024

9.6/10

Our stay at this hotel was truly delightful! The team fostered an inviting and warm atmosphere, and we appreciated the heartfelt service from everyone, especially the owner. The range of dining options was impressive, and meals were beautifully presented and delicious. It was a bit of a challenge to find a kettle in the room for my tea, but the overall experience was so pleasant that it easily outweighed any minor inconveniences.

Rooms

10.0

The rooms were spacious, modern, and spotlessly clean, featuring stunning views of the Matterhorn.

Service

10.0

The service was exceptional, with staff going out of their way to ensure we had everything we needed, and the personal touches like welcome drinks made us feel special.

Location

10.0

The location was ideal, close to the river, ski lifts, and a variety of dining options.

Dining

9.0

Every meal was a treat, with a diverse menu offering different dishes every night, and breakfast was particularly satisfying.

Facilities

9.0

The spa facilities were fantastic, with a beautifully maintained pool and relaxation areas providing a lovely escape.