Hotel Metropol & Spa Zermatt | Zermatt ★ Book Spa Rooms, Wellness Deals & Guest Reviews

Book here and pay

10% less

than on Booking.com!

Key details

About the Hotel

Matterstrasse 9, Zermatt, Switzerland, 3920

“This hotel is perfectly situated just a 3-minute walk from the Sunnegga lift and a stone's throw from the ski buses, making it super convenient for ski lovers!”view full review

View hotel on map

“An exceptional stay with delightful dining and stunning views!” view full review

Top location:Highly rated by recent guests(9.8)

Check-in/Check-out

from 15:00-21:00

from 07:00-11:00

Amenities

No parking available.

Wireless internet is available in the entire hotel for free.

Other information

The hotel Metropol & Spa Zermatt provides visitors with a free full breakfast.

Maximum capacity of extra beds in a room is 1.

Pets are not allowed.

English, German, Spanish, Italian, Portuguese, Polish

Year renovated:2006

Number of floors:4

Number of rooms:11

Former name

Metropol Hotel

View all

Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Riverside Single Room

Max:

1 person

165 sq. feet

Bed options:

1 Single bed

River view

Coffee machine

Heating

room details

Check Prices

Standard Room

Max:

2 persons

205 sq. feet

Bed options:

2 Single beds

Coffee machine

Heating

room details

Check Prices

Economy Twin Room

Max:

2 persons

195 sq. feet

Bed options:

2 Single beds

Coffee machine

Heating

room details

Check Prices

Show all roomsLess

Price and Room Availability

Check availability and prices for your dates now!

Getting around

Comprehensive guide to transport options for seamless travel

City Center

Zermatt700 ft

Airports

Sion (SIR) 47.8 mi

Agno (LUG) 100.5 mi

Train

Zermatt railway station1400 ft

Train400 ft

Bus

Bus stop 7.3 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Amazing Spa Experience

The spa facilities were truly a highlight of my stay. The sauna and steam room were incredibly soothing after a long day of hiking, and I particularly enjoyed the indoor pool, which had stunning views of the Matterhorn. It was the perfect way to unwind.

Sarah Thompson. United States, 2024-02-15Read full review on

Delicious Dinner Options

Dining at the hotel was such a pleasure. I indulged in a fantastic four-course meal, and the quality of the food rivaled that of the best restaurants in Zermatt. The local flavors were well presented, and every plate was a delight.

JohnDoe82. Canada, 2024-05-22Read full review on

Lovely Room View

Staying in a Junior Suite was quite the treat! The room was bright and airy, and my favorite part was the private balcony overlooking the Matterhorn. It made every morning special to sip coffee while soaking in that magnificent view.

EmilyR. Australia, 2024-08-03Read full review on

Luxurious Bathroom Comfort

I thoroughly enjoyed the heated bathroom floors during my stay. It was such a wonderful feature that added a touch of luxury to my experience, especially in the cold mornings after the snowy adventures.

MarksTravels. New Zealand, 2024-11-10Read full review on

What’s included

General

No smoking on site
Wi-Fi
No parking
Safe deposit box
No pets allowed
Baggage storage
Ski storage
Elevator
Currency exchange
Key card access

Sports & Fitness

Fitness center
Ski school
Hiking
Cycling
Tennis court
Golf course
Table tennis

Services

Free shuttle service
Room service
Housekeeping
Laundry
Stores/Commercial services

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Fax/Photocopying

Children

Cribs
Children's play area

Spa & Leisure

Seasonal indoor pool
Heated swimming pool
Beach umbrellas
Sun loungers
Sun terrace
Garden area
Spa & wellness center
Sauna
Turkish bath
Jacuzzi
Massage
Pool with view

Room features

Mini-bar
Sitting area
Terrace
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

Matterstrasse 9, Zermatt, Switzerland, 3920

Map view

street view

Matterstrasse 9, Zermatt, Switzerland, 3920

City landmarks

ZermattSwitzerland

The Matterhorn

1.2 mi

Sunnegga

1.5 mi

Church

Kapelle Winkelmatten "Zur Heiligen Familie"

1.2 mi

Moosstrasse

Gorner Gorge

1.1 mi

Amusement & Theme Parks

Forest Fun-Park Zermatt

4200 ft

Ski Area

Wolli park for beginners Sunnegga

1.4 mi

Church

Kapelle Blatten "Maria Rosenkranzkonigin"

1.0 mi

Beach

Leisee

1.6 mi

Garden

Ricola Herb Garden

1.3 mi

Garden

Dossen Glacier Garden

2.0 mi

Beach

Grunsee

2.0 mi

Church

Kapelle Riffelberg "Bruder Klaus"

2.1 mi

Ski Area

Gornergrat

3.1 mi

Bridges

Hangebrucke

2.0 mi

Zmutt Glacier

1.9 mi

Zmutt

1.9 mi

Nearby

Museums

Matterhorn Museum

1200 ft

Cemetery

Mountaineer's Cemetery

1200 ft

Church

St Peter's English Church

1300 ft

Bridges

Photopoint Kirchbrucke bridge

1100 ft

Church

Parish Church of St. Mauritius

900 ft

Bahnhofstrasse

Walk of Climb

1100 ft

Hinterdorfstrasse 25

Hinterdorfstrasse

700 ft

Stellisee 3920 Zermatt

Stellisee

1400 ft

Hohbalmen

1600 ft

Castor Mountain

1600 ft

Seilerwiesenstrasse 9

Obere Matten playground no. 1

900 ft

Murmeli Brunnen

1000 ft

Triftbachstrasse 7

Bergfuhrerdenkmal

1000 ft

Denner Partner

1500 ft

Restaurants

Snowboat

300 ft

Vispastrasse 20

Ristorante Vieux-Valais da Nico

800 ft

Hofmattstrasse 16

Chalet da Giuseppe

300 ft

Vispastrasse 26

Parnass Restaurant

600 ft

Vispastrasse 4 Hotel Parnass

Fuchs Bistro and Bakery

500 ft

Getwingstrasse 24 3920 Zermatt

Le Gourmand

800 ft

Hofmattstrasse 7

L'Atelier Grandsire

600 ft

Getwingstrasse 20

Harry's Ski Bar

500 ft

Hinterdorfstrasse 53

Cafe Serac

900 ft

Hofmattstrasse 7

Walliserkanne

1400 ft

32 Bahnhofstrasse

Reviews and Ratings

Reviews from guests about their experience.

92%

loved their spa retreat and can’t wait to return.

9.2/10

Perfect

Rooms

8.8

Location

9.8

Service

10.0

Dining

8.6

Jim

United States of America, January 2025

9.0/10

This hotel is a true treasure, offering a warm, welcoming atmosphere with exceptional service that makes you feel like family. The views of the Matterhorn are simply breathtaking, and the dining experiences were nothing short of delightful. Although the rooms were slightly dated and could use some updates, the overall experience was so enjoyable that we are already planning our next visit.

Rooms

7.0

The rooms were spacious and comfortable, but some areas felt a bit dated, particularly the carpeting.

Service

10.0

The service was absolutely top-notch, with staff who went out of their way to make our stay special and catered to every need.

Location

10.0

The location was perfect for our ski trip, just a short walk to the lifts and surrounded by fantastic dining options.

Dining

9.0

The dining options were superb, featuring a variety of delicious meals that exceeded our expectations every night.

Facilities

9.0

The spa and wellness facilities were well maintained and provided a relaxing escape after a day of skiing.

Carl

United States of America, January 2025

9.4/10

Staying at the Metropol Hotel truly felt like being at home away from home. The staff's warm hospitality was evident throughout my stay, and the breathtaking views of the Matterhorn from the terrace made it all the more special. The dining experience was fantastic, especially the four-course dinner, though I think more breakfast variety could have improved that meal. The spa facilities were a perfect retreat after a long day of exploring, making this hotel an excellent choice for anyone looking for comfort and relaxation.

Rooms

9.0

The room I stayed in was spacious and cozy, with a lovely balcony facing the Matterhorn. It was bright and furnished comfortably for relaxing or enjoying meals.

Service

10.0

The service was undeniably exceptional, with staff treating guests like family. Their attentiveness and care made my stay even more enjoyable.

Location

10.0

The location was just a short walk from key attractions and offered stunning views, perfectly situated for both adventure and tranquility.

Dining

9.0

The dining experience was memorable, with a four-course meal that was both delicious and plentiful, all while overlooking the Matterhorn.

Facilities

9.0

The spa facilities, including the pool and sauna, were well-maintained and a wonderful way to unwind after exploring.

Willie

United States of America, November 2024

8.8/10

This hotel is a true gem in Zermatt, providing a warm environment with stunning views of the Matterhorn. The rooms are spacious and comfortable, perfect for a cozy mountain getaway. The staff truly go above and beyond to ensure a memorable stay. However, the dining options could be improved with a bit more variety, and while the spa facilities are nice, they could become crowded at times.

Rooms

9.0

The rooms were spacious and provided a cozy Swiss-mountain atmosphere, featuring a terrace with a stunning view of the Matterhorn.

Service

10.0

The service exceeded expectations; the staff was incredibly helpful, charming, and genuinely dedicated to making every guest feel special.

Location

9.0

The hotel's location is convenient, only a short walk from the train station and in the heart of Zermatt, close to the ski lifts.

Dining

8.0

The dining experience was delightful, especially breakfast, with a gorgeous view of the Matterhorn, though the dinner menu could benefit from more variety.

Facilities

8.0

The spa and pool facilities were lovely, but they tended to get crowded during peak times.

Jesse

United States of America, October 2024

9.2/10

Our stay at the Metropole Hotel and Spa was absolutely unforgettable! The hospitality we received was beyond exceptional, making us feel like part of a family. The views of the Matterhorn were truly breathtaking, especially while enjoying our meals. The dining experience was top-notch, although I wish there were more dinner options available. Still, the overall ambiance was warm and inviting, and we truly felt at home. We can't wait to return!

Rooms

9.0

The room was spacious and well laid out, providing us with a superb view of the Matterhorn. It felt cozy and had all the amenities we needed, including a boot warmer for our ski gear.

Service

10.0

The service provided by the staff was incredibly warm and welcoming. They were attentive to our needs and made us feel special throughout our stay.

Location

10.0

The hotel's location was fantastic as it was close to the town center, making it easy for us to explore the area after a long day of skiing.

Dining

8.0

Dining at the hotel was a delightful experience. The breakfast was delicious with a great variety, though I would have liked to see more options for dinner as well.

Facilities

9.0

The facilities were impressive, particularly the pool area and hot tub which were perfect for relaxation after a day of activities. Everything was well maintained.

Alan

United States of America, September 2024

9.6/10

Our stay at this hotel was truly delightful! The team fostered an inviting and warm atmosphere, and we appreciated the heartfelt service from everyone, especially the owner. The range of dining options was impressive, and meals were beautifully presented and delicious. It was a bit of a challenge to find a kettle in the room for my tea, but the overall experience was so pleasant that it easily outweighed any minor inconveniences.

Rooms

10.0

The rooms were spacious, modern, and spotlessly clean, featuring stunning views of the Matterhorn.

Service

10.0

The service was exceptional, with staff going out of their way to ensure we had everything we needed, and the personal touches like welcome drinks made us feel special.

Location

10.0

The location was ideal, close to the river, ski lifts, and a variety of dining options.

Dining

9.0

Every meal was a treat, with a diverse menu offering different dishes every night, and breakfast was particularly satisfying.

Facilities

9.0

The spa facilities were fantastic, with a beautifully maintained pool and relaxation areas providing a lovely escape.