What is the check-in and check-out policy at Hotel Metropol & Spa Zermatt?
Check-in is at 15:00 and check-out is by 11:00.
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Hotel Metropol & Spa Zermatt, Zermatt
365US$
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Key details
About the Hotel
Matterstrasse 9,
Zermatt,
Switzerland,
3920,
Valais
- Close to the Matterhorn Museum
Perfect
9.3
9.8
5.0
Loved by guests
"Terraced rooms facing Matterhorn are worth the splurge as they offer ever changing views of the most photographed iconic mountain."
"The hotel also has it all: From the convenient ski room in the basement with ski boot warmers on the wall, to the spa area and pool."
"Best of all - an empty pool with a view of the Matterhorn, jacuzzi, steam room, and sauna - all impeccably clean."
Hotel Metropol & Spa Zermatt, a 4-star family hotel, features a
Rooms & Amenities
The rooms at Hotel Metropol & Spa Zermatt offer amenities such as pillow menus, bathrobes, and complimentary Wi-Fi. Guests can choose from
Dining Options
Dining at the hotel includes a
Leisure & Activities
The wellness facilities include a sauna, steam grotto, and a
Services & Transportation
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard Double or Twin Room
2 persons
19 m²
2 Single beds
Coffee machine
Heating
room details
Economy Twin Room
2 persons
18 m²
2 Single beds
Coffee machine
Heating
room details
Standard Suite
2 persons
25 m²
1 Double bed
Coffee machine
Heating
room details
Superior Double or Twin Room Matterhorn View
2 persons
24 m²
2 Single beds
Mountain view
Coffee machine
Heating
room details
Show all roomsLess
Price and Room Availability
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Free Wi-Fi
- Safe deposit box
- No pets allowed
- Luggage storage
- Ski storage
- Lift
- Currency exchange
- Key card access
Sports & Fitness
- Fitness centre
- Ski school
- Hiking
- Cycling
- Tennis court
- Golf course
- Table tennis
Services
- Free shuttle service
- Room service
- Housekeeping
- Laundry
- Shops/Commercial services
- Shoe shine service
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Fax/Photocopying
Children
- Cots
- Children's play area
Spa & Leisure
- Seasonal indoor pool
- Heated swimming pool
- Beach umbrellas
- Sun loungers
- Sun terrace
- Garden area
- Spa & wellness centre
- Sauna
- Turkish bath
- Jacuzzi
- Massage
- Pool with view
Room features
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
Restaurant #1 invites guests to relish the essence of regional Swiss cuisine, crafted with passion by a dedicated team of chefs. This intimate setting provides a perfect backdrop for unwinding after a day rich with exploration, promising an evening of delightful flavors and warm hospitality.
Location
Matterstrasse 9,
Zermatt,
Switzerland,
3920,
Valais
Map view
Matterstrasse 9,
Zermatt,
Switzerland,
3920,
Valais
City landmarks
Landmark
The Matterhorn
1.9
km
Landmark
Sunnegga
2.4
km
Church
Kapelle Winkelmatten "Zur Heiligen Familie"
1.9
km
Landmark
Gorner Gorge
1.8
km
Theme Park
Forest Fun-Park Zermatt
1.3
km
Ski Area
Wolli park for beginners Sunnegga
2.3
km
Church
Kapelle Blatten "Maria Rosenkranzkonigin"
1.6
km
Beach
Leisee
2.7
km
Garden
Ricola Herb Garden
2.1
km
Garden
Dossen Glacier Garden
3.2
km
Beach
Grunsee
3.3
km
Church
Kapelle Riffelberg "Bruder Klaus"
3.3
km
Ski Area
Gornergrat
5.0
km
Bridge
Hangebrucke
3.3
km
Landmark
Zmutt Glacier
3.1
km
Landmark
Zmutt
3.0
km
Nearby
Museum
Matterhorn Museum
360 m
Cemetery
Mountaineer's Cemetery
360 m
Church
St Peter's English Church
390 m
Bridge
Photopoint Kirchbrucke bridge
330 m
Church
Parish Church of St. Mauritius
250 m
Bahnhofstrasse
Walk of Climb
320 m
Hinterdorfstrasse 25
Hinterdorfstrasse
210 m
Stellisee 3920 Zermatt
Stellisee
400 m
Hohbalmen
470 m
Castor Mountain
470 m
Seilerwiesenstrasse 9
Obere Matten playground no. 1
250 m
Murmeli Brunnen
300 m
Triftbachstrasse 7
Bergfuhrerdenkmal
300 m
Denner Partner
450 m
Restaurants
Snowboat
90 m
Vispastrasse 20
Ristorante Vieux-Valais da Nico
230 m
Hofmattstrasse 16
Chalet da Giuseppe
90 m
Vispastrasse 26
Parnass Restaurant
170 m
Vispastrasse 4 Hotel Parnass
Fuchs Bistro and Bakery
150 m
Getwingstrasse 24 3920 Zermatt
Le Gourmand
240 m
Hofmattstrasse 7
L'Atelier Grandsire
170 m
Getwingstrasse 20
Cafe Serac
250 m
Hofmattstrasse 7
Harry's Ski Bar
130 m
Hinterdorfstrasse 53
Walliserkanne
410 m
32 Bahnhofstrasse
Explore Zermatt
Local Highlights
Getting around
Reviews and Ratings
Reviews from guests about their experience.
Jim
United States,
January
2025
9.0/10
This hotel is a true treasure, offering a warm, welcoming atmosphere with exceptional service that makes you feel like family. The views of the Matterhorn are simply breathtaking, and the dining experiences were nothing short of delightful. Although the rooms were slightly dated and could use some updates, the overall experience was so enjoyable that we are already planning our next visit.
Rooms
7.0
The rooms were spacious and comfortable, but some areas felt a bit dated, particularly the carpeting.
Service
10.0
The service was absolutely top-notch, with staff who went out of their way to make our stay special and catered to every need.
Location
10.0
The location was perfect for our ski trip, just a short walk to the lifts and surrounded by fantastic dining options.
Dining
9.0
The dining options were superb, featuring a variety of delicious meals that exceeded our expectations every night.
Facilities
9.0
The spa and wellness facilities were well maintained and provided a relaxing escape after a day of skiing.
Carl
United States,
January
2025
9.4/10
Staying at the Metropol Hotel truly felt like being at home away from home. The staff's warm hospitality was evident throughout my stay, and the breathtaking views of the Matterhorn from the terrace made it all the more special. The dining experience was fantastic, especially the four-course dinner, though I think more breakfast variety could have improved that meal. The spa facilities were a perfect retreat after a long day of exploring, making this hotel an excellent choice for anyone looking for comfort and relaxation.
Rooms
9.0
The room I stayed in was spacious and cozy, with a lovely balcony facing the Matterhorn. It was bright and furnished comfortably for relaxing or enjoying meals.
Service
10.0
The service was undeniably exceptional, with staff treating guests like family. Their attentiveness and care made my stay even more enjoyable.
Location
10.0
The location was just a short walk from key attractions and offered stunning views, perfectly situated for both adventure and tranquility.
Dining
9.0
The dining experience was memorable, with a four-course meal that was both delicious and plentiful, all while overlooking the Matterhorn.
Facilities
9.0
The spa facilities, including the pool and sauna, were well-maintained and a wonderful way to unwind after exploring.
Willie
United States,
November
2024
8.8/10
This hotel is a true gem in Zermatt, providing a warm environment with stunning views of the Matterhorn. The rooms are spacious and comfortable, perfect for a cozy mountain getaway. The staff truly go above and beyond to ensure a memorable stay. However, the dining options could be improved with a bit more variety, and while the spa facilities are nice, they could become crowded at times.
Rooms
9.0
The rooms were spacious and provided a cozy Swiss-mountain atmosphere, featuring a terrace with a stunning view of the Matterhorn.
Service
10.0
The service exceeded expectations; the staff was incredibly helpful, charming, and genuinely dedicated to making every guest feel special.
Location
9.0
The hotel's location is convenient, only a short walk from the train station and in the heart of Zermatt, close to the ski lifts.
Dining
8.0
The dining experience was delightful, especially breakfast, with a gorgeous view of the Matterhorn, though the dinner menu could benefit from more variety.
Facilities
8.0
The spa and pool facilities were lovely, but they tended to get crowded during peak times.
Jesse
United States,
October
2024
9.2/10
Our stay at the Metropole Hotel and Spa was absolutely unforgettable! The hospitality we received was beyond exceptional, making us feel like part of a family. The views of the Matterhorn were truly breathtaking, especially while enjoying our meals. The dining experience was top-notch, although I wish there were more dinner options available. Still, the overall ambiance was warm and inviting, and we truly felt at home. We can't wait to return!
Rooms
9.0
The room was spacious and well laid out, providing us with a superb view of the Matterhorn. It felt cozy and had all the amenities we needed, including a boot warmer for our ski gear.
Service
10.0
The service provided by the staff was incredibly warm and welcoming. They were attentive to our needs and made us feel special throughout our stay.
Location
10.0
The hotel's location was fantastic as it was close to the town center, making it easy for us to explore the area after a long day of skiing.
Dining
8.0
Dining at the hotel was a delightful experience. The breakfast was delicious with a great variety, though I would have liked to see more options for dinner as well.
Facilities
9.0
The facilities were impressive, particularly the pool area and hot tub which were perfect for relaxation after a day of activities. Everything was well maintained.
Alan
United States,
September
2024
9.6/10
Our stay at this hotel was truly delightful! The team fostered an inviting and warm atmosphere, and we appreciated the heartfelt service from everyone, especially the owner. The range of dining options was impressive, and meals were beautifully presented and delicious. It was a bit of a challenge to find a kettle in the room for my tea, but the overall experience was so pleasant that it easily outweighed any minor inconveniences.
Rooms
10.0
The rooms were spacious, modern, and spotlessly clean, featuring stunning views of the Matterhorn.
Service
10.0
The service was exceptional, with staff going out of their way to ensure we had everything we needed, and the personal touches like welcome drinks made us feel special.
Location
10.0
The location was ideal, close to the river, ski lifts, and a variety of dining options.
Dining
9.0
Every meal was a treat, with a diverse menu offering different dishes every night, and breakfast was particularly satisfying.
Facilities
9.0
The spa facilities were fantastic, with a beautifully maintained pool and relaxation areas providing a lovely escape.
Access exclusive early booking discounts.
Choose your spa escape today!
Property information and rules
Check-in
from 15:00-21:00
Check-out
from 07:00-11:00
Guest Parking
No parking available.
Internet
is available in for free.
Breakfast
The hotel Metropol & Spa Zermatt provides visitors with a free full breakfast.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian, Portuguese, Polish
Year renovated:
2006
Number of floors:
4
Number of rooms:
11
Former name
Metropol Hotel
FAQs
About Hotel Metropol & Spa Zermatt
How far is Hotel Metropol & Spa Zermatt from the Zermatt train station?
The hotel is a short distance from Zermatt train station, with a free hotel transfer service available until 18:00.
What amenities can I find in the rooms at Hotel Metropol & Spa Zermatt?
Rooms include a mini-fridge-bar, flat-screen TV with satellite channels, and free Wi-Fi.
Is there a swimming pool at Hotel Metropol & Spa Zermatt?
Yes, the hotel features a heated indoor swimming pool with views of the Matterhorn.
Are there any dining options at Hotel Metropol & Spa Zermatt?
The hotel serves a rich buffet breakfast with an organic corner and delicious dinners in the restaurant featuring mountain views.
What wellness facilities are available at Hotel Metropol & Spa Zermatt?
The hotel offers a spa area with a sauna, steam bath, jacuzzi, and a fitness center.
Are pets allowed at Hotel Metropol & Spa Zermatt?
Pets are not permitted at the hotel.
What nearby attractions can be visited from Hotel Metropol & Spa Zermatt?
Nearby attractions include Matterhorn Mountain and the Zermatt-Sunnegga Funicular, both within walking distance.
How can I reach Hotel Metropol & Spa Zermatt from the airport?
Zermatt is only a few hours away from the international airports of Zurich, Geneva, and Milan.
Does Hotel Metropol & Spa Zermatt provide any family-friendly amenities?
The hotel offers engaging activities for children and special rates for extended stays.
Is there free Wi-Fi at Hotel Metropol & Spa Zermatt?
Yes, free Wi-Fi is available throughout the hotel.
Is there a shuttle service from Hotel Metropol & Spa Zermatt to nearby attractions?
The hotel provides a complimentary shuttle service to the Zermatt Train Station and the taxi stop.
What types of activities can guests enjoy while staying at Hotel Metropol & Spa Zermatt?
Guests can enjoy activities such as skiing, hiking, cycling, and playing table tennis.
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